using System;
using System.Collections.Generic;
using System.Text;
using System.Xml;
using WebserviceConsumptionExampleApplication.Connection;
using WebserviceConsumptionExampleApplication.Ticket;

/**
 * WebserviceConsumptionExample.cs
 * 
 * Uses the WS implementation to create a ticket
 * 
 * This is part of an example implementation for connecting to the 
 * IssueCentre WebService APIs for version 2.0 of IssueCentre and should
 * not be relied upon to be production worthy code.
 * 
 * This application consume the webservices for IssueCentre using 
 * the "generate web reference" feature of Visual Studio #.  
 * It uses the getContracts method of Connection,to list the contracts, uses the first 
 * contract returned to login to IssueCentreby calling generateKey then uses the key to log a 
 * ticket into IssueCentre by calling the createTicket method of the Ticket webservice.
 *
 */

namespace WebserviceConsumptionExampleApplication
{
    class WebserviceConsumptionExample
    {
        public static String username = "yourIssueCentreUserName";
        public static String password = "yourIssueCentrePassword";
	
        static void Main(string[] args)
        {
            //Setup the webservice objects
            ConnectionService connection = new Connection.ConnectionService();
            connection.Url = "http://YouIssueCentreServer/issuecentre/Connection";

            TicketsService ticket = new Ticket.TicketsService();
            ticket.Url = "http://YouIssueCentreServer/issuecentre/Ticket";

            try
            {
                //Create the object which contains the parameters
                getContracts getContactsRequestParams = new getContracts();
                //Setup the object's parameters (numerical order matching the method signature)
                getContactsRequestParams.arg0 = username;
                getContactsRequestParams.arg1 = password;

                //Call the method and get the @return parameter (Containing the response)
                String xml = connection.getContracts(getContactsRequestParams).@return;

                //Parse the string as XML
                XmlDocument xd = new XmlDocument();
                xd.LoadXml(xml);

                //If there are no problems then continue
                if (xd.DocumentElement.Attributes["error"].Value == "0")
                {
                    //Select out the first contract from the xml returned and get its ID
                    int contractId = Int32.Parse(xd.DocumentElement.SelectNodes("contracts")[0].SelectNodes("contract")[0].Attributes.GetNamedItem("id").Value);

                    //Create the object which contains the parameters for the generate key method
                    generateKey generateKeyRequestParams = new generateKey();
                    //Setup the object's parameters (numerical order matching the method signature)
                    generateKeyRequestParams.arg0 = username;
                    generateKeyRequestParams.arg1 = password;
                    generateKeyRequestParams.arg2 = contractId;

                    //Call the method and get the @return parameter (Containing the response)
                    xml = connection.generateKey(generateKeyRequestParams).@return;
                    //Parse the string as XML
                    xd.LoadXml(xml);

                    //If there are no problems then continue
                    if (xd.DocumentElement.Attributes["error"].Value == "0")
                    {
                        //Select out the root elements innerText (contains the key)
                        String key = xd.DocumentElement.InnerText;

                        //setup the parameters for the new ticket
                        int company = 0; //Company code (Customers.getCompanies())
                        int contact = 0; //Contact code (Customers.getContacts())
                        int product = 0; //Product code (Contracts.getProducts())
                        int productVersion = 0; //Product Version code (Contracts.getProducts())
                        int ticketStatus = 0; //Ticket Status code (Contracts.getStatusTypes())
                        int priority = 0; //Priority code (Contracts.getPriorities())
                        int platform = 0; //Platform code (Contracts.getProducts())
                        int platformVersion = 0; //Platform version code (Contracts.getProducts())
                        int errorType = 0; //Error type code (Contracts.getErrorTypes())
                        int receivedBy = 0; //received by method (Contracts.getReceivedByMethods())
                        int timeSpent = 0; //Number of seconds spent recording this ticket (For reporting)
                        String supplierRef = ""; //Stored in the supplier reference field
                        String clientRef = ""; //Stored in the client reference field
                        String internalNotes = ""; //Agent only visible notes 
                        String issue = ""; //Issue description 
                        String summary = ""; //Short summary of issue

                        //Create the object which contains the parameters for the createTicket method
                        createTicket createTicketParams = new createTicket();
                        //Setup the object's parameters (numerical order matching the method signature)
                        createTicketParams.arg0 = key;
                        createTicketParams.arg1 = company;
                        createTicketParams.arg2 = contact;
                        createTicketParams.arg3 = product;
                        createTicketParams.arg4 = productVersion;
                        createTicketParams.arg5 = ticketStatus;
                        createTicketParams.arg6 = priority;
                        createTicketParams.arg7 = supplierRef;
                        createTicketParams.arg8 = clientRef;
                        createTicketParams.arg9 = internalNotes;
                        createTicketParams.arg10 = platform;
                        createTicketParams.arg11 = platformVersion;
                        createTicketParams.arg12 = errorType;
                        createTicketParams.arg13 = receivedBy;
                        createTicketParams.arg14 = issue;
                        createTicketParams.arg15 = timeSpent;
                        createTicketParams.arg16 = summary;

                        //Call the createTicket method with the object
                        xml = ticket.createTicket(createTicketParams).@return;

                        //Parse the xml response.
                        xd.LoadXml(xml);
                    }
                    else
                    {
                        Console.WriteLine(xd.DocumentElement.Value);
                    }
                }
                else
                {
                    Console.WriteLine(xd.DocumentElement.Value);
                }
            }
            finally
            {
            }

        }
    }
}